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Shopping

What should I consider when shopping for clothing online to ensure that I choose the right size, style, and quality, and what are the best practices for returning items that don’t meet my expectations?

When shopping for clothing online, it’s important to consider several key factors to ensure you choose the right size, style, and quality, as well as to navigate the return process effectively.

WHY ISNT THE PRICE IN MY SHOPPING BAG THE REDUCED PRICE?

Disocunts and promotional prices are often applied automatically during the Checkout stage rather than directly in the shopping bag. Additionally, please ensure that you have entered any required promo codes correctly and that your order meets all the promotion's criteria (e.g., minimum purchase amount or specific eligible items).

Shipping & delivery

WHY ARE THERE MULTIPLE SHIPPING & HANDLING CHARGES ON MY BILL?

This usually happens when the items in your order are fulfilled from multiple different warehouses or have different processing times. To ensure you receive your items as quickly as possible, your order may be split into multiple shipments, and shipping fees are calculated per package.

Can I ship my order internationally?

Yes, we offer international shipping. However, available destinations, delivery timelines, and shipping fees (including potential customs duties or taxes) vary depending on the destination country. You can view the exact rates and options at checkout after entering your shipping address.

How do I get free shipping?

You can qualify for free shipping by: Meeting the minimum order value required for free standard shipping (e.g., orders over $50). Applying a valid free shipping promo code during checkout during our special sales events. Joining our Loyalty/Membership program to enjoy exclusive free shipping perks on your orders.

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